After adding and activating user accounts on the platform, you may need to manage them by making changes such as updating the user's name, adjusting the maximum discount percentage, temporarily suspending the account, or reactivating it.
Edit User Information
Go to Settings > General > Users.
Click the three-dot menu next to the user's name, then select View Profile.
Click Edit User in the upper-right corner of the page.
You can edit the following:
Name.
Mobile number (only if the user's status is not Active).
User role.
Location access.
Authorized Representative permission.
Maximum discount percentage.
Click Save Changes.
Suspend a User Account
Go to Settings > General > Users.
Click the three-dot menu next to the user's name.
Select Suspend User.
Confirm the action by clicking Suspend.
ℹ️ Note: Only active user accounts can be suspended.
Reactivate a User Account
Go to Settings > General > Users.
Click the three-dot menu next to the user's name.
Select Activate User.
Confirm the action by clicking Activate.
FAQs
Can I edit a user's email address?
No. A user's email address cannot be changed after it has been added. Please make sure you enter it correctly.