What is the Digital Menu?
The Digital Menu is an electronic version of the product list that allows you to display products to your customers and receive their orders through it.
ℹ️ Important notes before use
The Digital Menu is a paid feature that requires subscription and activation before use.
Products are added and managed through Platform > Products & Inventory > Products.
One menu template is available, and you can customize it through the platform.
The menu is designed to display products and receive orders. It does not currently support payment.
You can create one Digital Menu for the business. You cannot create a separate menu for each branch.
You cannot manually hide specific products from the menu. All products added to inventory appear as long as they are available and assigned to categories. Out-of-stock or uncategorized products do not appear.
Set Up the Digital Menu
After subscribing to and activating the feature, follow these steps:
Add products to inventory if you have not already added them.
Go to Settings > General > Digital Menu Settings.
Add the following information:
Menu banner.
Banner Main Text: The welcome message displayed at the top of the menu.
Theme colors.
Subdomain, which is the name of the menu link.
Click Save Changes.
ℹ️ Note:
The Ordering option is enabled by default. You can disable it if you want to use the menu only to display products without allowing customers to add products to the cart and complete an order.
To get the Digital Menu link: Add .sites.rewaatech.com after the subdomain.
Example: If the subdomain is osama, the menu link will be:
osama.sites.rewaatech.com
How Customers Use the Digital Menu
Open the Digital Menu link.
Select the required product.
Select the product’s additional options, if available.
Select the quantity, then click Add to Cart.
Repeat the steps to add other products.
Click the shopping cart icon 🛒 in the upper-left corner of the page.
Click Proceed to Checkout.
Enter the customer’s name and mobile number.
Click Confirm Order.
ℹ️ Note: The mobile number must be entered using English numerals to complete the order.
Track the Order
After the order is successfully confirmed, the order details page appears. The customer can track the order by clicking Track Order.
ℹ️ Note: The order status is updated when the cashier changes it. Refresh the page to track the order.
Manage the Order from the Rewaa Cashier App
Open the Orders screen in the Rewaa Cashier app.
Review the order and its details.
Click Accept & Send to Kitchen.
Update the order status based on its preparation stage.
Order Statuses
Pending: A new order that has not yet been accepted.
Accepted: Order preparation has started in the kitchen.
Ready for Delivery: The order has been prepared and is waiting for the customer to collect it.
Completed: The customer has received the order.
Rejected: The order has been rejected.
ℹ️ The Rewaa logo appears on orders received from the Digital Menu, helping you distinguish them from orders received through other delivery applications.
FAQs
What information is synced from the platform to the Digital Menu?
he product name, description, price, main image, categories, additional options, and business logo.
Is the menu banner different from the business logo?
Yes.
The business logo is added from Settings > General > Company Information. It appears in the upper left corner of the Digital Menu screen.
The menu banner is added from Settings > General > Digital Menu Settings. It appears at the top center of the Digital Menu screen.
Does the link have a specific expiration period?
No. The Digital Menu link does not have a specific expiration period.
Can I change the menu language to English?
Yes. There is an option to change the menu interface language. However, product and category names are not translated automatically. You must enter both the Arabic and English names together in the same field on the platform.
Do I need a dedicated device to use the Digital Menu?
No. You do not need a dedicated device. You can set up the menu through the platform, and customers can open it from any device using the link.
Can I create a QR code for the menu?
Yes. You can currently create a QR code through Google Chrome by following these steps:
Open the Digital Menu link in the browser.
Click the three dots at the top of the browser.
Select Cast, Save, and Share.
Select Create QR Code.
Click Download.
After downloading the QR code, you can print or share it with customers so they can access the menu directly.
ℹ️ Note: The development team is working on providing another way to create a QR code in future updates.