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Opening and Closing a Cash Register in the Rewaa Cashier App

Learn how to open and close the cash register in the Rewaa Cashier app on Android devices.

Updated this week

The Rewaa Cashier app lets you issue and manage sales invoices easily through your sales registers. You can open a register at the beginning of a shift and close it at the end, helping you track each register and the collected amounts separately.


Open the Cash Register

  1. Open the Rewaa Cashier app and sign in.

  2. Tap the register you want to use.

  3. Enter the opening amount (petty cash).

    ℹ️ Note: The opening amount is the petty cash you start your shift with. It’s used when needed—for example, when giving customers their change.

  4. Tap Open.

  5. Start selling and issuing invoices.


Close the Cash Register

  1. From the sales screen, tap the three dots (⋯) at the top left.

  2. Select Close Register.

  3. Enter the collected amounts for each payment method.

    ⚠️ Important: If you have an opening amount or cash you manually added during the shift, include it in the total cash amount.

    Example:

    Opening amount: 100 SAR

    Cash sales: 20 SAR

    Total cash to enter: 120 SAR

  4. Tap Close.

  5. The closure report will appear automatically. You can print it or share it via WhatsApp on supported devices (such as phones or tablets).


FAQs

  1. Can I add petty cash after opening the register?

    No. If you need to add any amount after opening the register, use the Add/Withdraw feature.

  2. I’m seeing the message “You can only open one sales screen at a time.” What should I do?

    Tap Deactivate the other, then continue selling.

    ⚠️ This message appears when the same register is opened on more than one device or browser. Deactivating the other session closes it.

    If multiple employees work at the same time, it’s better to assign each one a separate register.

  3. I want to open the register but it shows as “Inactive.” Why?

    It means the register was deactivated and can’t be accessed. Contact the main account owner to check why it was deactivated.

  4. Do I need to enter the collected amounts before closing the register?

    Yes. Adding the collected amounts makes it easier to track employee performance and see whether the register is balanced or not.

  5. Can I edit the collected amounts after closing the register?

    No. Collected amounts must be entered before closing the register.

  6. How can I access the closure report later?

    You can find closure reports and register details on the Rewaa platform (browser). For more details, click here.

  7. Can I switch between registers without closing the current one?

    Yes. Tap the three dots (⋯) at the top left > Switch Register.

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