Through the Training Sessions card in the Getting Started Hub, you can view the available sessions, join the next session when its time approaches, or set a reminder for sessions that suit you.
What Are Training Sessions?
Training Sessions are free Zoom sessions tailored to your business that help you and your team use Rewaa efficiently.
Access the Training Sessions Card
Open the Merchant App.
Go to the Getting Started Hub.
Select the Training Sessions card.
The sessions page appears with the heading Join Training Sessions Tailored to Your Needs.
Training Sessions Card Sections
Upcoming Training Session: Displays the next available session.
This Week's Sessions: Displays multiple sessions for you to choose from. Each session shows:
Day, date, and time.
Session duration in minutes.
Zoom Session.
A label that indicates the session type for your business, such as Retail Sessions, Restaurant Sessions, or Service Sessions.
Join a Session
Upcoming Training Session
As the session time approaches, the Join Training Session button becomes active.
A countdown timer appears, such as You can join the session in...
You can use the Copy Session Link button to save or share the session link.
This Week's Sessions
Select Remind Me to receive a reminder before the session starts. The button changes to You Will Be Reminded.
Complete the Training
After attending the session, the status changes to Attended, and the following message appears:
Everything is ready. You can rewatch the session.
You can also return to the Rewatch Training Sessions section to watch the session again.
FAQs
Is my attendance recorded automatically?
Yes. Your attendance is recorded automatically, and the status changes to Attended after you attend the session for 30 minutes or more.
I missed the session. What should I do?
You can choose another session from the This Week's Sessions section, then select Remind Me to receive a reminder before it starts.
How do I know which session is for me?
The sessions that match your business are displayed automatically. Each session includes a label indicating its type, such as Retail Sessions, Restaurant Sessions, or Service Sessions. If you subscribe to the Accounting app, its sessions will also appear.
I see the message "No training sessions available right now." What should I do?
This message means there are currently no training sessions available. Check again later.
I didn't receive the reminder. What should I do?
Make sure you selected Remind Me for the session you want to attend and that the button changed to You Will Be Reminded.
Can I watch the session again?
Yes. You can rewatch the session from the Rewatch Training Sessions section.