Through the Rewaa Pay card in the Getting Started Hub, you can upload the required documents and track the activation stages until your account is ready to accept electronic payments.
Access the Rewaa Pay Card
From the Getting Started Hub, select Rewaa Pay.
Rewaa Pay Activation Steps
Upload the required documents.
Confirm the application submission.
Wait for approval.
Track the application status.
Activated.
Step 1: Upload the Documents
Select the Rewaa Pay card.
Select your organization type.
Upload the required documents:
Unified National Number document (required): Must start with 7 and contain 10 digits.
IBAN certificate issued by the bank (required): Must include the bank stamp.
Commercial license issued through the Balady platform (optional).
ℹ️ Note: Accepted file formats are PDF, JPEG, and PNG, with a maximum file size of 10 MB per file.
Enter the required information:
Owner’s national ID (required): Must start with 1 and contain 10 digits.
Owner’s mobile number linked to Absher (required): Must start with 5 and contain 9 digits.
Business national address (required): Must contain 4 letters and 4 numbers. Example: RJDK3454.
VAT number (optional): Must start with 3 and contain 15 digits.
Email address (required): Enter a valid email address.
Select the confirmation checkbox:
I confirm that the attached documents match the registered owner’s name or business name.Select Confirm Application.
⚠️ Warning: The application will be rejected by the Saudi Central Bank if any information does not match.
Step 2: Confirm the Application Submission
A Geidea employee will contact you as soon as possible to confirm the application submission.
Step 3: Awaiting Approval
Geidea will review the application, and you will be notified once it is approved.
ℹ️ The review takes 3 to 5 business days.
Step 4: Activation
Your Geidea account has been activated, and you can now accept payments.
ℹ️ To learn how to set up Rewaa Pay, watch the videos available in the app.
Additional Statuses
Request Update: Some information was rejected. Wait for a Geidea employee to contact you so it can be updated.
Application Rejected: A Geidea account could not be created due to an existing financial obligation with another payment solutions provider or bank.
Awaiting Invoice Issuance: Your subscription plan includes Rewaa Pay, but the Rewaa Pay invoice has not been issued. Request the invoice from your Rewaa sales representative or account manager through live chat from the platform.
FAQs
Who will contact me to confirm the application?
A Geidea employee will contact you. Geidea is the company where your account is created.
The status shows “Request Update.” What should I do?
Wait for a Geidea employee to contact you to update the required information.
What happens if the document information does not match the registered owner’s or business name?
The application may be rejected if the document information does not match the registered owner’s name or business name. Make sure all information is correct before confirming the application.
I received a message saying that my plan includes Rewaa Pay, but the invoice has not been issued. What should I do?
Contact the Rewaa team through live chat and request the Rewaa Pay invoice so you can begin the activation steps.
What should I prepare before uploading the documents?
Prepare the Unified National Number, IBAN certificate, owner’s national ID, owner’s mobile number linked to Absher, business national address, and email address. You can also add the Balady commercial license and VAT number, if available.