The Products section is where all products and services are added to the platform, and it is also where you can delete them. Sometimes you may need to delete a product due to incorrect data entry or to reorganize your products.
Instructions Before Deletion
⚠️ Before we begin, please note the risks of deleting products from the platform:
Deleting a product cancels its link with purchase invoices. Even if you re-add the product with the same SKU, the quantity will not update based on previously added purchase invoices. You will need to add the product quantity manually.
Deleting a product cancels its link with purchase return invoices. To return a deleted product to a supplier, re-add the product on the platform with the same SKU, manually add the quantity, and then complete the return process.
Deleting a Variable Product deletes all variants linked to it along with their stock quantities.
Deleting a Pack (Bundle) deletes the entire product and all associated packs. To delete only one pack: click on the main product > Pack Sizes > click (×).
Steps to Delete Products
Go to Products & Inventory > Products.
Check (✔) the box next to the product(s) you want to delete.
To delete all products on the page:
Check (✔) the box at the top of the table to select all visible products.To delete all products on the platform:
Check (✔) the box at the top of the table.
Click on Select All Products (appears next to the Actions button).To delete all products within a specific category:
Click the filter icon in the Category column.
Check (✔) the required category > Apply.
Check (✔) the box at the top of the table.
Click on Select All Products (appears next to the Actions button).Click Actions > Delete.
Click Delete to confirm the action.
FAQs
1. Does deleting a product affect previous sales or invoices?
No, deleting a product does not affect previous sales or invoices.
2. Can I re-add a product with the same SKU and restore all data?
When a product is deleted, you can re-add it with the same SKU, but previous data will not be restored, and the new product will not be linked to the deleted one.
💡 Example: If you add a product (Water) with SKU (9001245964) and then delete it, you can re-add it with the same SKU. However, sales and details for the deleted and new product will remain separate and will appear as two different products in reports.
3. Can I return a sales invoice for a deleted product?
Yes, you can. However, the product data will not reflect in inventory or affect past reports and figures because the product was deleted.
💡 Example: You sold 10 units of (Water) and then deleted the product. If you return the invoice, the sold or returned quantities will not update in reports because the product no longer exists.
4. If a product linked to an online store (Salla, Zid) is deleted from Rewaa, will it also be deleted from the online store?
No, it will not be deleted from the online store platform. However, it may affect the integration depending on the product type. For more details on the impact of deleting a linked product, click here.