From the sales screen, you can give discounts directly to your customers, whether on a specific product or on the entire invoice. This article explains the steps in detail.
ℹ️ Note: If you are using the Rewaa Cashier app, click here to view the dedicated article.
Steps to apply a discount from the sales screen
Go to Sales & Customers > Points of Sale.
Open the sales register.
Add products to the sales screen.
To apply a discount to the entire invoice:
Click Discount on the right side of the screen.
Select the discount type (fixed amount or percentage).
Enter the discount value.
Click ✔.
Complete the invoice issuance steps.
To apply a discount to a specific product:
In the classic design, click the arrow next to the total price column.
In the Customized Layouts (Image Sales Interface), click the arrow next to the product details on the right side of the screen.
Enter the discount percentage (per unit) in the designated field.
Complete the invoice issuance steps.
FAQs
1. Can I restrict users from adding discounts to invoices?
Yes, you can:
Go to Settings > Users > ⚙️ > Edit User.
Navigate to User Permissions > Apps > Rewaa new POS.
Turn off Edit price & discount.
Click Save Custom user.
2. Can I add a discount to a product and another discount to the entire invoice at the same time?
No, you can only apply one discount — either on the product or on the entire invoice.
3. Can I set a discount limit that the cashier cannot exceed?
Yes, you can:
Go to Settings > Users > ⚙️ > Edit User.
Navigate to User Permissions > Apps > Rewaa new POS.
Enter the allowed percentage in the Edit price & discount field.
Click Save Custom user.
4. I have a cashier account and the discount option is disabled. Why?
Please contact the account owner to check your assigned permissions.
5. Can I add a discount to a product that already has a promotional offer?
No, you cannot add an additional discount to a product with an active promotion. Choose one option only.
6. How can I sell one unit of a product with a discount and another without a discount?
Use promotional offers for this type of discount. Learn more here.
7. Can I apply a discount if the unit price goes below the cost price?
Yes, but only after enabling the option Allow selling below cost:
Go to Sales & Customers > Sales Settings > Sales.
Enable sell items even if its < Cost.
Click Save.
8. How can I enter the discounted price directly instead of entering a discount percentage?
Simply enter the final discounted price in the price field on the sales screen. The system will calculate the discount percentage automatically.